Terms of Service | Dropservice LLC

Terms of Service

Effective Date: January 24, 2026

1. Introduction and Acceptance

Welcome to Dropservice LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at dropservice.io, our educational programs, coaching services, software tools, community access, and all related services (collectively, the "Services").

By accessing our website, registering for our programs, purchasing our services, or otherwise using our Services, you ("User," "you," or "your") agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

We reserve the right to modify these Terms at any time. Continued use of our Services after any modifications constitutes acceptance of the updated Terms.

2. Eligibility Requirements

To use our Services, you must:

  • Be at least 18 years of age (or the age of legal majority in your jurisdiction)
  • Have the legal capacity to enter into binding contracts
  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations in your jurisdiction

Our Services are not intended for individuals under 18 years of age. If we learn that a minor has provided personal information, we will take steps to delete such information.

3. Description of Services

Dropservice LLC provides educational and coaching services designed to teach business development, client acquisition using AI tools, and service delivery through fulfillment partnerships. Our Services may include:

  • Educational Content: Training modules, video courses, templates, scripts, and written materials
  • AI Tools and Software: Access to AI-powered prospecting and outreach systems
  • Coaching and Support: Group coaching calls, Q&A sessions, and community support
  • Community Access: Private membership community for peer interaction
  • Fulfillment Team Connection: Introduction to third-party service fulfillment providers

The specific components available to you depend on your membership level (Owner Program or Member Access).

4. Program Pricing and Payment Terms

4.1 Program Options

We offer multiple program options with different features, benefits, and pricing structures. Current pricing and program details are available on our checkout page and during enrollment. The specific components available to you depend on your selected membership level.

4.2 Payment Processing

All payments are processed securely through our third-party payment processors. By providing payment information, you authorize us to charge the applicable fees as displayed at checkout. You are responsible for all applicable taxes.

4.3 Payment Plans

If you select a payment plan option, you agree to complete all scheduled payments as outlined at the time of purchase. Failure to complete payments may result in suspension or termination of access to Services.

5. Refund Policy

Our refund policies differ based on your membership level:

  • Owner Program: Subject to the ROI Guarantee terms as described in Section 6 and our separate Refund Policy for Owners.
  • Member Access: No refunds are provided for Member Access subscriptions. You may cancel at any time to prevent future charges. Please review our Refund Policy for complete details.

All refund requests must be submitted in writing to our support team via dropservice.io.

6. ROI Guarantee (Owner Program Only)

The ROI Guarantee is available exclusively to Owner Program participants who meet all specified conditions. These conditions include implementation requirements, attendance requirements, and documentation requirements over a 180-day period.

If all conditions are met and you have not achieved ROI, you may be eligible for a full refund plus additional compensation as outlined in our refund policy. Documentation and verification of all conditions will be required.

Full terms and complete eligibility requirements are available in our Refund Policy for Owners.

7. User Responsibilities and Conduct

By using our Services, you agree to:

  • Use the Services only for lawful purposes and in compliance with these Terms
  • Provide accurate information and maintain updated account details
  • Not share, resell, or distribute any proprietary content or access credentials
  • Not use automated systems to access or scrape our content
  • Treat other community members, staff, and coaches with respect
  • Not engage in any activity that could harm, disable, or impair our Services
  • Comply with all applicable advertising and marketing laws when implementing strategies taught
  • Not make false, misleading, or unsubstantiated claims in your marketing

Important: When implementing the strategies taught in our program, you are solely responsible for ensuring your business practices comply with all applicable laws, including FTC guidelines for advertising, platform-specific rules (Meta, YouTube, TikTok, etc.), and local business regulations.

8. Intellectual Property Rights

All content provided through our Services, including but not limited to training materials, videos, templates, scripts, graphics, software, and branding, is the exclusive property of Dropservice LLC and is protected by copyright, trademark, and other intellectual property laws.

Your purchase grants you a limited, non-exclusive, non-transferable license to access and use the content for your personal, non-commercial educational purposes only. You may not:

  • Copy, reproduce, or distribute any content to third parties
  • Modify, create derivative works, or reverse engineer any content
  • Use any content for commercial purposes beyond implementing strategies in your own business
  • Remove any copyright, trademark, or proprietary notices
  • Share login credentials or allow others to access your account

9. Third-Party Services and Fulfillment

Our Services include connections to third-party fulfillment providers. You acknowledge and agree that:

  • Fulfillment services are provided by independent third parties, not Dropservice LLC
  • Your relationship with fulfillment providers is governed by separate agreements with those providers
  • Dropservice LLC is not responsible for the quality, timeliness, or outcomes of third-party fulfillment services
  • Fees paid to fulfillment providers are separate from fees paid to Dropservice LLC
  • Any disputes with fulfillment providers must be resolved directly with those providers

10. Disclaimers and Limitation of Liability

10.1 No Income Guarantees

We make no guarantees regarding income, profits, or business results. Any income examples, testimonials, or case studies shared are illustrative only and do not guarantee similar results. Your results will depend on numerous factors including your effort, skills, market conditions, and business execution. Please review our Earnings Disclaimer for complete details.

10.2 Educational Services Only

Our Services are educational in nature. We do not provide legal, financial, tax, or professional advice. You should consult appropriate professionals for such matters.

10.3 "As Is" Provision

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.4 Limitation of Liability

To the maximum extent permitted by law, Dropservice LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of or inability to use our Services.

Our total liability for any claims arising from these Terms or your use of Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dropservice LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your business activities, including any claims by your clients
  • Any content you submit or share through our Services

12. Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, and with or without notice, including but not limited to:

  • Violation of these Terms
  • Non-payment of fees
  • Abusive or disruptive behavior toward staff or community members
  • Fraudulent activity or misrepresentation
  • Sharing of account access or proprietary content

Upon termination, your right to access Services will immediately cease. Sections regarding intellectual property, disclaimers, limitation of liability, and indemnification shall survive termination.

13. Platform Compliance

When using social media platforms as part of implementing strategies taught in our program, you agree to comply with all applicable platform terms of service, including but not limited to:

  • Meta (Facebook/Instagram): Meta Terms of Service, Advertising Policies, and Community Standards
  • YouTube: YouTube Terms of Service and Community Guidelines
  • TikTok: TikTok Terms of Service and Community Guidelines

Dropservice LLC is not responsible for any account suspensions, bans, or penalties resulting from your violation of platform policies.

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

14.2 Arbitration Agreement

Any dispute arising from or relating to these Terms or our Services shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Delaware, and the arbitrator's decision shall be final and binding.

14.3 Class Action Waiver

You agree that any arbitration or proceeding shall be conducted only on an individual basis and not as a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than arbitration, you waive any right to a jury trial.

14.4 Exception for Small Claims

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the jurisdiction of such court.

15. International Users

Our Services are operated from the United States. If you access our Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws. By using our Services, you consent to the transfer of your information to the United States and other countries which may have different data protection rules.

15.1 European Union Users (GDPR)

If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for information about your rights and how we process your data.

15.2 California Users (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). Please refer to our Privacy Policy for information about your rights.

16. Communications

By providing your email address and phone number, you consent to receive communications from us, including:

  • Transactional emails regarding your account and purchases
  • Educational content and program updates
  • Marketing and promotional communications
  • SMS/text messages (if you opt in)

You may opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us at our support team via dropservice.io. Note that you cannot opt out of transactional communications related to your account.

17. Miscellaneous Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, Earnings Disclaimer, and applicable Refund Policy, constitute the entire agreement between you and Dropservice LLC regarding the Services.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

17.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, or government actions.

18. Contact Information

If you have any questions about these Terms, please contact us at:

Dropservice LLC

Email: [email protected]

Website: dropservice.io

For legal notices, please include "Legal Notice" in your subject line.